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Q: Are there discounts for bulk purchases at Humor & Heart?A: Absolutely! At Humor & Heart, we love to spread joy through our homemade crafts and custom goods. If you have a bulk purchase in mind, we're thrilled to offer you special discounts. Please reach out to us directly to discuss your options. This way, we can tailor a deal that suits your needs and ensures you get the best value while spreading heart and humor to even more people! Don't hesitate to contact us for more details.
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Q: How do I change or cancel my order with Humor & Heart?A: Since most items we offer at Humor & Heart are unique, it is difficult to cancel or change an order once it is submitted. However, we understand that mistakes happen. If you need to make a change or cancel your order, please contact us as quickly as possible. While we cannot guarantee that changes or cancellations can be made, we will do our best to accommodate your request. Please reach out to our customer service team immediately for assistance. Thank you for your understanding!
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Q: What payment methods are accepted at Humor & Heart?A: At Humor & Heart, we strive to make your shopping experience as convenient as possible. We accept a variety of payment methods including major credit and debit cards, Apple Pay, Google Pay, and PayPal. For those attending our in-person events, we offer additional flexibility with Tap to Pay options available on both iPhone and Android devices. This ensures you can purchase our lovingly crafted homemade goods with ease and peace of mind.
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Q: Will the color of the products I see online be true?A: At Humor & Heart, we strive to provide you with the most accurate representations of our homemade crafts and custom goods. However, we cannot guarantee exact color accuracy due to variations in monitor settings. Rest assured, each product picture is of the actual item, not a stock photo. We take great care in ensuring that our images reflect the true essence of our products. If you have any specific concerns about color, please feel free to contact us for additional information.
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Q: How long do your items last?A: At Humor & Heart, our handcrafted goods are lovingly made at home as part of our small business ethos. We use available resources and continually evaluate our base products to ensure the highest quality possible. However, given that our items are handcrafted, they may not possess the same durability as commercially manufactured pieces. To maximize their longevity, we recommend handling them with care. Each piece is unique, crafted with heart and a smile, and with proper care, our items can bring joy and warmth to your home for years to come.
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Q: Are your products as good as store-bought?A: We think so! While we strive for excellence, the homemade nature of our products at Humor & Heart may result in slight variations or imperfections, which add to their unique charm and character. Each piece is crafted with care and meticulous attention to detail, ensuring that it’s truly one-of-a-kind. Unlike mass-produced items, our products capture the essence of heartfelt craftsmanship. If you ever have any concerns about your purchase, please don't hesitate to reach out to us. We're here to ensure you're delighted with your special find!
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Q: Do you accept returns at Humor & Heart?A: At Humor & Heart, our primary goal is to ensure your complete satisfaction with our homemade crafts and custom goods. As a general rule, we do not accept returns. However, we understand that there may be unique situations or concerns with your purchase. If you experience any issues or have any concerns about your order, please don't hesitate to contact us. We are committed to doing our best to promptly address and resolve any issues to ensure you are happy with your purchase.
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Q: How fast do items ship at Humor & Heart?A: At Humor & Heart, we strive to get your homemade crafts and custom goods to you as quickly as possible. If you purchase an in-stock item, it will be shipped within two business days via USPS, using the shipping speed you chose at checkout. For custom items, the shipment time varies depending on the complexity and specifics of your request. We will have an estimated delivery timeline when final details are complete. We always do our best to complete and ship custom orders promptly, keeping you updated along the way. Thank you for choosing Humor & Heart, where every item is crafted with heart and a smile in mind!
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Q: Do you offer international shipping at Humor & Heart?A: At this time, we focus on fulfilling orders within the United States only. However, we are excited about the possibility of expanding our reach to international customers in the future!
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